Privacy policy

Privacy Policy
Effective Date: 6 May 2025


Website: www.qmsmedicosmetics.co.za
Company: Futurethis Consultancy (Pty) Ltd
Registration No: 2006/022192/07
VAT No: 4120253283
Email: info@qmsmedicosmetics.co.za
Address: 257 Oxford Road, Block 1, Illovo, Johannesburg, South Africa, 2196

  1. Introduction
    This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA). By using our website or placing an order, you consent to the processing of your personal information as outlined here.

  2. Responsible Party
    The responsible party for the processing of your personal information is:
    Futurethis Consultancy (Pty) Ltd

If you have any questions or concerns about how we handle your information, please contact us at info@qmsmedicosmetics.co.za.

  1. What Information We Collect
    We collect and process the following types of personal information:

  • Full name

  • Contact details (email, phone number, delivery address)

  • Payment information (processed securely via PayGate or other third parties)

  • Browsing and device information (IP address, browser type, cookies)

  1. How We Collect Information
    We collect your personal information when:

  • You place an order

  • You sign up for our newsletter

  • You contact customer service

  • You browse our website (via cookies and analytics tools)

  1. Why We Collect Your Information
    Under POPIA, we process personal information for the following lawful purposes:

  • To fulfil your order (contractual necessity)

  • To deliver customer support

  • To improve our website and services

  • To send marketing emails (only if you’ve opted in)

  • To comply with legal and tax obligations

  1. Sharing of Personal Information
    We do not sell your information. However, we may share it with:

  • Payment gateways (e.g., PayGate) for secure transactions

  • Couriers for delivery purposes

  • Our service providers (e.g., email marketing platforms)
    These third parties are required to protect your personal information and comply with POPIA.

If we ever transfer personal information outside of South Africa, we will ensure that the destination country offers similar data protection standards or that appropriate contracts are in place.

  1. Data Security
    We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This includes secure hosting, encrypted payment processing, and access controls.

  2. Your Rights Under POPIA
    You have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator

To exercise these rights, email us at info@qmsmedicosmetics.co.za.

Information Regulator of South Africa:
Website: www.inforegulator.org.za
Email: complaints.IR@justice.gov.za

  1. Cookies
    We use cookies to improve your browsing experience and collect analytics data. You can manage cookie settings in your browser.

  2. Retention
    We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal, tax, or accounting requirements.

  3. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services implies your acceptance of the updated policy.